Troxus is now recruiting 100 product experience ambassadors whose feedback is the basis for improving
user experience and upgrading product features.
user experience and upgrading product features.
Up to 50% off
Dedicated
customer service
manager
customer service
manager
i.e. 27 months of warranty service
27
moNTHS
3
moNTHS
3 months more warranty service
Our customer service team will contact you to fill out the feedback form twice - one week and one month after
you receive the product. We would appreciate if you can provide us with appropriate photos or videos.
There is no agreement, only a mutual commitment.
There is no agreement, only a mutual commitment.
Frequently Asked Questions
Q: How can I join?
A: Select the product you need → enter the exclusive discount code (Ambassador) on the checkout page to receive a 50% discount and wait for a dedicated account manager to contact you
Each applicant can only purchase one bike. Duplicate shipping addresses will cause order cancellation.
A: Select the product you need → enter the exclusive discount code (Ambassador) on the checkout page to receive a 50% discount and wait for a dedicated account manager to contact you
Each applicant can only purchase one bike. Duplicate shipping addresses will cause order cancellation.
Q: Why do I need to place an order to become an ambassador?
A: We expect authentic feedback from real customers. And we provide discounts for those who want to join us as ambassadors. Truthful consumer experiences are invaluable for Troxus's R&D team to better product performance.
A: We expect authentic feedback from real customers. And we provide discounts for those who want to join us as ambassadors. Truthful consumer experiences are invaluable for Troxus's R&D team to better product performance.
Q: What does a Troxus ambassador need to do after an order is placed?
A: Our service manager will contact you ASAP to confirm your information and discuss a follow-up communication way(email, phone call, or in-home visit). In addition, we will record to ensure your eligibility for the extended warranty period.
A: Our service manager will contact you ASAP to confirm your information and discuss a follow-up communication way(email, phone call, or in-home visit). In addition, we will record to ensure your eligibility for the extended warranty period.
