Shipping
Shipping Cost
Troxus offers free shipping on orders over $69 to those living in the contiguous United States. Order under $69 will be charged a shipping fee of $15. We do not ship to Puerto Rico, Guam, Alaska, or Hawaii. We are currently unable to ship directly to PO Boxes or APOs.
All our orders are shipped 1-2 business days after receiving your payment via UPS with a required signature upon delivery.
Shipping Time
Delivery time in most parts of the United States is within 5-7 business days. Once your order is shipped, you will be provided with a UPS tracking number. You can track your order on your account page.
Warehouse: 4250 Shirley Ave., El Monte 91731
Shipping Damage
IMMEDIATELY inspect your product for damage and contact Troxus serivce. Only shipping damage claims within 3 days of receiving the product are accepted. Please take pictures and videos of any damage that is found. Keep all packaging and paperwork until the inspection process is complete.
If you have issues or further questions, please contact: support@troxusmobility.com