Holiday Shipping: order in-stock bikes by 12/14 to get them by 12/25

Shipping

Free Shipping

All Troxus products are sent 100% free of charge to those living in the contiguous United States. We do not ship to Puerto Rico, Guam, Alaska, or Hawaii. We are currently unable to ship directly to PO Boxes or APOs.

All our orders are shipped 24h after receiving your payment via UPS with a required signature upon delivery.

    Shipping Time

    Delivery time in most parts of the United States is within 5-7 business days. Once your order is shipped, you will be provided with a UPS tracking number. You can track your order on your account page.

    Warehouse: 4250 Shirley Ave., El Monte 91731

    Shipping Damage

    IMMEDIATELY inspect your product for damage and contact Troxus serivce. Only shipping damage claims within 3 days of receiving the product are accepted. Please take pictures and videos of any damage that is found. Keep all packaging and paperwork until the inspection process is complete. 

    If you have issues or further questions, please contact: support@troxusmobility.com

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