Troxus is now recruiting 100 product experience ambassadors whose feedback is the basis for improving user
experience and upgrade product features user experience and upgrading product features.
What are the benefits?
3
moNTHS
3 months more
warranty service
27
moNTHS
i.e. 27 months of warranty
service
Dedicated
customer service
manager
What are the duties?
Our customer service team will contact you to fill out the feedback form twice - one week and one month
after you receive the product. We would appreciate if you can provide us with appropriate photos or videos.
There is no agreement, only a mutualcommitment.
Frequently Asked Questions
Q: How can I join?
A: Select the product you need → enter the exclusive discount code (Ambassador) on the checkout page
to receive a 50% discount and wait for a dedicated customer manager to contact you
Each applicant can only purchase one bike. Duplicate shipping addresses will cause order cancellation.
Q: Why do I need to place an order to become an ambassador?
A: We expect authentic feedback from real customers. And we provide discounts for those who want
to join us as ambassadors. Truthful consumer experiences are invaluable for Troxus's R&D team to
better product performance.
Q: What does a Troxus ambassador need to do after an order is placed?
A: Our service manager will contact you ASAP to confirm your information and discuss a follow-up
communication way(email, phone call, or in-home visit). In addition, we will record to ensure your
eligibility for the extended warranty period.